Shack TV

Refund Policy

Shack IPTV Refund Policy

Effective Date: [Insert Date]

1. Refund Policy Overview

This Refund Policy applies to all subscribers of Shack IPTV services. By subscribing to our services, you agree to the terms outlined in this policy. Please read this policy carefully before making a purchase.

2. Subscription Fees

All subscription fees for Shack IPTV services are non-refundable unless otherwise explicitly stated. The subscription fees cover the cost of access to our content and services for the specified subscription period.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Technical Issues: In cases where Shack IPTV services are unavailable for an extended period due to technical issues on our end, a refund may be issued.
  • Cancellation within Trial Period: If you cancel your subscription within the specified trial period, you may be eligible for a refund.

4. Requesting a Refund

To request a refund, you must contact our customer support team within [insert number] days of the issue or cancellation. You can reach our support team at [[email protected]]. Please provide the following information:

  • Your full name
  • Subscription details (order number, date of purchase)
  • A detailed explanation of the reason for the refund request

5. Refund Process

Upon receiving your refund request, our support team will review the provided information. If your request meets the eligibility criteria, a refund will be issued to the original payment method within [insert number] business days.

6. Refund Denial

Shack IPTV reserves the right to deny refund requests in the following situations:

  • Violation of Terms & Conditions: If the refund request is a result of a violation of our Terms & Conditions.
  • Abuse of Refund Policy: If a subscriber has a history of multiple refund requests without valid reasons.

7. Changes to Refund Policy

Shack IPTV may update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

8. Contact Information

If you have any questions or concerns regarding our Refund Policy, please contact us at [[email protected]].